At Maybush Medical centre, we aim to improve the health and wellbeing of our patients through the provision of high quality care delivered by a skilled multidisciplinary team. In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please let us know if you have any comments or suggestions regarding the practice.
Trinity Care (during normal working hours)
Trinity Care is the name of our in-hours triage service. The service is available between 8.00am and 6.00pm Monday - Friday, and offers advise to patients registered at Warrengate Medical Centre, Maybush Medical Centre, Trinity Medical Centre (formerly Grove Surgery & Almshouse Surgery), Eastmoor Surgery and Crofton & Sharlston.
During the day anyone asking for a same day appointment may be placed on the triage list to be called back by fully trained experienced triage nurses who will access your medical records, ask questions about your concerns to find out more about your illness or problem, and then make an assessment of your symptoms to determine the most appropriate care for you. This may be a same day appointment with a GP, an appointment with a mental health nurse, an assessment by a physiotherapist, or you may be asked to visit a local pharmacy. Sometimes the nurses may suggest that you take some over the counter remedies and call back if your symptoms worsen or do not improve.
Please visit www.trinitycarewf.org.uk for further information.
GP CARE WAKEFIELD (evenings, weekends and bank holidays)
** NEW SERVICE starting 5th September 2017 **
GP’s in Wakefield have come together, in a new scheme to enable patients across the district to have access to GP support outside of normal opening hours of the Practice. More details available in the Further Information section.
Friends & Family Survey
From the 1st December 2014 all GP practices are required to ask patients the Friends & Family test questions that will be monitored by NHS England on a monthly basis. The two questions are as follows:
Please feel free to offer us your opinion of how you think we measure up against these questions by clicking on the 'Friends & Family survey' tab on the right handside of the page or alternatively you can complete this survey when you visit the surgery.
How your confidential patient information is used
The Care Data system is introduced so that information about you and the care you receive can be shared. This is done within a secure system, by healthcare staff to support your treatment and care.
The NHS uses this information to plan and improve services for patients. They link information from all the different places where you receive care, such as your GP, hospital and community service , to provide a full picture. They are then able to compare the care you receive in one area against the care you received in another, so they can see what works best.
Information such as your postcode and NHS number, but not your name, is used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity is then used by others, such as researchers and those planning health services, to make sure the NHS provides the best care possible for everyone.
How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.
You have the right to prevent confidential information about you being shared or used for any purpose other than providing your care, except in special circumstances. If you do not want your information to be shared with the Care Data system please let us know so that we can make a note on your medical record. This will prevent your confidential information being used other than where necessary by law, (for example if there is a public health emergency)
Please note we will be changing the way you order your repeat prescription as of the 1st June 2016. You may receive an email regarding this asking you to come to the surgery with identification to be allocated your patient ID and password, you will then be given these for you to order, this is linked directly to your medical records and will amend itself if your medication changes. After you have completed these please order your repeat medication clicking on the link to your right hand side in "Further Information" option 4. If you are having any difficulties with this please contact the Prescription Clerk at the surgery who will be happy to help with your queries.
PATIENT PARTICIPATION GROUP
Our surgery is looking for new group members to attend our PPG group. This gives you an insite and offers you the chance to put you ideas forward on what you would like to happen in the surgery. All age groups 16 and over are welcome to attend the meetings which will be heald every 2-3 months. Please ask a member of the reception team for more information and a contact details form. We are looking forward to more members joining as this gives the surgery a chance to view our patients opinions and ideas from all different age,religion and ethnic backgrounds.
Are you interested in having your say? Why not join our PPG. We are always looking for new members of all ages to come up with new suggestions on improving Maybush. Meetings with be every 2-3 months so please pick up a form from reception.
(Site updated 23/11/2017)