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Welcome to Maybush Medical Centre

 

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 We aim to improve the health and wellbeing of our patients through the provision of high quality care delivered by a skilled multidisciplinary team.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please let us know if you have any comments or suggestions regarding the practice.

Trinity Care 

Trinity Care is the name of our in-hours and out of hours triage service. The service runs from Trinity Medical Centre and covers patients registered at Warrengate Medical Centre, Maybush Medical Centre, Grove Surgery, Almshouse Surgery, Eastmoor Surgery and King Street Health Centre.

During the day anyone asking for a same day appointment may be placed on the triage list to be called back by experienced triage nurses who will make an assessment of your symptoms and will determine the most appropriate care for you. This may be a same day appointment with a GP, an appointment with a mental health nurse, an assessment by a physiotherapist, or you may be asked to visit a local pharmacy. Sometimes the nurses may suggest that you take some over the counter remedies and call back if your symptoms worsen or do not improve.

From 6.30 - 8pm on weekdays and 9am - 3pm at weekends and on bank holidays if you need to be seen urgently you can call Trinity Care on 01924 784 100. They will assess your symptoms and if necessary you will be able to see a GP at Trinity Medical Centre. The rota for weekends is staffed by GPs from the above surgeries so you will be seeing either a GP from this surgery or another local GP.

Trinity Care is open 365 days a year including Christmas, Easter and New Year.

Please visit www.trinitycarewf.org.uk for further information. 

 

Friends & Family Survey

From the 1st December 2014 all GP practices are required to ask patients the Friends & Family test questions that will be monitored by NHS England on a monthly basis. The two questions are as follows:

  • How likely are you to recommend our GP Surgery to friends and family if they needed similar care or treatment?

  • Can you tell us why you gave that response?

Please feel free to offer us your opinion of how you think we measure up against these questions by clicking on the 'Friends & Family survey' tab on the right handside of the page or alternatively you can complete this survey when you visit the surgery.

 

How your confidential patient information is used

The Care Data system is introduced so that information about you and the care you receive can be shared. This is done within a secure system, by healthcare staff to support your treatment and care.

The NHS uses this information to plan and improve services for patients. They link information from all the different places where you receive care, such as your GP, hospital and community service , to provide a full picture. They are then able to compare the care you receive in one area against the care you received in another, so they can see what works best.

Information such as your postcode and NHS number, but not your name, is used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity is then used by others, such as researchers and those planning health services, to make sure the NHS provides the best care possible for everyone.

How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.

YOUR CHOICE

You have the right to prevent confidential information about you being shared or used for any purpose other than providing your care, except in special circumstances. If you do not want your information to be shared with the Care Data system please let us know so that we can make a note on your medical record. This will prevent your confidential information being used other than where necessary by law, (for example if there is a public health emergency)

http://medconfidential.org/wp-content/uploads/2014/01/caredata_trifold.pdf

 

Are you interested in having your say? Why not join our PPG. We are always looking for new members of all ages to come up with new suggestions on improving Maybush. Meetings with be every 2-3 months so please pick up a form from reception.

(Site updated 15/08/2017)
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